WaiterPAD

For the past 10 years, TriniTEQ has been developing state of the art hand held solutions that are tailored to each individual business. Whether it is for a fine dining restaurant, a hospital or even a large department store chain, we make our solutions fit your business requirements.

Reliable

Our solutions have been built for the demands of the hospitality and services industries. Whenever we are developing our solutions we ensure that they are tested by our own customers prior to the products release. This ensure that all our products have proven reliability. With easy to read color screens, weighing less than 300 grams and a battery life of up to 30 hours, WaiterPAD is robust and reliable.

Effective

Reach higher production levels. Wireless RF handhelds eliminate queuing at POS touchscreens while multi-language support makes sure everyone from the kitchen to the server are on the same page!

Easy

Freedom to focus on your bottom line. Our solution gives you peace of mind and provides you easy-to-use back-office tools to better manage your business!

The WaiterPAD solution is an advanced restaurant POS system that has been successfully deployed in 17 countries. The system uses both software and radio frequency (RF) technology to enable staff to wirelessly take and send orders, access menu information such as tasting notes and ingredients and update back office inventory in real time. This saves time, both for the venue and for the customer, which in turn increases efficiency and enhances profitability. Customers have experienced in excess of 10% improvement to the bottom line, annually, and a return on investment in 6 to 12 months.

Why does WaiterPAD work so effectively?

High powered microwaves, stainless steel areas, mobile phones and wireless laptops are all a part of a typical hospitality environment. TriniTEQ has found that these factors may interfere with handheld ordering systems that use standard wireless technology. With this in mind, TriniTEQ has developed proprietary technology that enables WaiterPAD to use radio frequency (RF). This ensures no dropouts from interference with other wireless devices, longer battery life and therefore greater reliability. It also allows WaiterPAD handhelds to cover greater distances and transmit through solid objects. Standard wireless solutions do not function when there is no connection with the network, for example, where there is a black spot area or the handheld is out of range. WaiterPAD handhelds can still be used and orders can be taken when out of range. The order is stored on the WaiterPAD and is simply transmitted by the user when back in range.

Is WaiterPAD a secure system?

Due to the different frequency, format and encryption of standard wireless technology, hackers are unable to log into the WaiterPAD system. In addition, WaiterPAD does not continually transmit information, only short encrypted messages which eliminate any potential threats to the system.